Terms and Conditions
These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by the following terms:
1. Services
Company provides professional cleaning services, including but not limited to residential cleaning, commercial cleaning, and specialized cleaning services. Our services are provided based on the details and specifications agreed upon at the time of booking.
2. Booking and Payment
All bookings must be confirmed through our website or by contacting our customer service. Payment for services must be made in full prior to the commencement of cleaning services unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and other online payment systems.
3. Cancellations and Rescheduling
If you need to cancel or reschedule a booking, please provide us with at least 24 hours' notice. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee. Rescheduling is subject to availability.
4. Responsibilities
It is the client's responsibility to provide access to the property and to ensure that the area to be cleaned is safe and free from hazards. Company is not liable for any damage to property or belongings that were not disclosed or were left in a hazardous condition.
5. Service Limitations
While we strive to provide the highest quality cleaning services, certain limitations may apply. Company is not responsible for issues related to pre-existing conditions, including but not limited to stains, structural damage, or malfunctioning equipment.
6. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
7. Liability
Company is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claims or damages is limited to the amount paid for the specific service provided.
8. Changes to Terms
Company reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services will constitute acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of USA/California. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in USA/California.